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Chat Bot as Intelligent as Humans.
The brand new dimension of Live Chat
Analyse large set of data in much lesser time
Low training cost and no agent attrition cost
No wait time for customers, support 24×7
Efficiently manage for various skills
Superior customer experience for your users
Low acquisition cost
Provide information with minimum human intervention
Flow Based Response
The flow based response can be created intuitively using Drag and drop UI. Unlimited nodes can be created and the Bot can be directed to any of these nodes. Dynamically the flow can be modified
Human Type Response
This is based on AI and the response is very close to live agent. It has the ability to understand the context, grammar and semantics. The Bot has the ability to learn and upgrade over a period of time
Bot interaction history, reports of all unanswered questions to make the Bot intelligent
Bot to Live Agent
Anytime the user can reach out to a Live agent by a single click.
Quick integration with your web portals and web apps like ticketing tools, ERP & CRM. This can be easily integrated with 3rd party chat too.
Canned Response for Agent
The smartness of Bot can be used by agents to get instant answers and help them in First call resolution.
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