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Chat Bot as Intelligent as Humans.

The brand new dimension of Live Chat

Analyse large set of data in much lesser time

Low training cost and no agent attrition cost

No wait time for customers, support 24×7

Efficiently manage for various skills

Superior customer experience for your users

Low acquisition cost

Generate leads

Provide information with minimum human intervention

Flow Based Response

The flow based response can be created intuitively using Drag and drop UI. Unlimited nodes can be created and the Bot can be directed to any of these nodes. Dynamically the flow can be modified

Human Type Response

This is based on AI and the response is very close to live agent. It has the ability to understand the context, grammar and semantics. The Bot has the ability to learn and upgrade over a period of time

Advance Reporting

Bot interaction history, reports of all unanswered questions to make the Bot intelligent

Bot to Live Agent

Anytime the user can reach out to a Live agent by a single click.

Integration

Quick integration with your web portals and web apps like ticketing tools, ERP & CRM. This can be easily integrated with 3rd party chat too.

Canned Response for Agent

The smartness of Bot can be used by agents to get instant answers and help them in First call resolution.
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